I’ve been identity thieved!
Ha! Can you believe it? Well, you probably can.
Someone made a R1850 purchase (that’s about $250 for the folks from the USA) on an account I have with a clothing store (Edgars), by pretending to be me.
I know it couldn’t have been me, firstly, because I cut up my Edgars card ages ago and, secondly, because the purchase was made earlier this month, in Cape Town.
At the time of the purchase I was in the middle of the bush (literally), visiting one of my friends on his farm – up in the Transvaal.
The Irony
The irony of this story is: I’m totally against store accounts. In my whole life I’ve only ever opened this one store account. And what do you know? This one store account I have is used by someone to commit fraud.
I opened the account about two years ago, made one purchase, settled the outstanding balance right there and then, and destroyed the store card immediately thereafter, by cutting it up.
I did not want a credit facility with the store. I opened the account because I was about to buy something there and noticed that by opening an account I could get about 50% discount on my purchase.
The entrepreneur in me saw a gap and I took it, thinking: “Hey, why not? Open the account and get half of this buy for free. Settle the account immediately, cut up the card and Bob’s your uncle.”
Unfortunately, it turns out that Bob is not such a good uncle to have.
Edgars, shall we trust thee?
So my question is. How on Earth did someone make a purchase on my Edgars account? After all, I destroyed my Edgars card, and never requested a new one to be issued to me.
Stinky.
Just how much effort does Edgars go to to protect their loyal customers’ information and access to their credit facilities?
Apparently not much.
Doesn’t do much for that warm and fuzzy feeling on the tummy, now does it?
Do you have an account with Edgars?
What to learn from this
Firstly, just don’t open store accounts.
Not only do they lure you into making debt, apparently they also make you vulnerable to identity theft. When you open a credit facility with a store, you have to tell them just about everything about yourself, short of what you had for breakfast.
Should you really be trusting these people with all that information about yourself? (If you’re still thinking “yes” to that question, please return to the top of this article and read it again).
Secondly, if you have accounts with stores, especially ones you don’t use, or don’t use often, make a point of closing them ASAP, or freezing them so that no additional purchases can be made if you still owe money to the store.
Store accounts are like cigarettes.
No matter what way you look at it, they just ain’t good for you.
In case you’re wondering…
I stood in a queue and filled out a from to dispute the purchase. I’ll post further updates if and when I get more information. Perhaps Edgars is not to blame. Or perhaps they’ll be really good at dealing with the problem. Let’s give them a chance.
October 1st, 2008 at 03:47 am
I hope you get this resolved soon.
October 1st, 2008 at 03:49 am
Ouch! Identity theft is not good! My husband had his identity stolen and didn’t realize it for a couple of months. Apparently, someone had gotten a hold of his credit card information and was charging their monthly internet bill to it!
Good luck, I hope you get this figured out quickly!
October 1st, 2008 at 05:43 am
Hmm… That’s always fun. Good luck with getting your money back.
October 1st, 2008 at 09:41 am
Maybe you should close the account?
October 1st, 2008 at 12:04 pm
@rtc, anna & pilgrim:
Thanks guys. Yup. Luckily it’s quite a small amount. It’s just a pain in the behind.
@Fox:
That’s half of what I was trying to do when I found out someone made a purchase against the account…
October 1st, 2008 at 04:55 pm
ugh. i’m so sorry you have to go through this. hopefully you will be able to resolve this quickly.
October 1st, 2008 at 06:35 pm
@Sharon
Thanks Sharon. It’s not so bad. Luckily it’s a small amount.
The good thing is it just adds to the argument that it is best to avoid having clothing accounts – and credit accounts with any store, for that matter.
I hope others will learn from my troubles!!
October 1st, 2008 at 09:18 pm
well, i hate to say this but it could be an employee at the store.
my sister-in-law had the same thing happen to her in a perfume store in Boston. she made a purchase one day and then 3 days in a row while she was at work a purchase was made on her account at the same store. she had to get a lawyer and fight it. they found out it was an employee.
sorry that happened to you. i hope you get it straight.
April 8th, 2009 at 09:40 am
Fraud is committed just as easily as the account is opened.
Hope this is solved….